FAQs

  • How do I receive my purchase?
    All physical products are collection only from LUCA, 88 St John Street, EC1M 4EH. Please contact the restaurant to arrange when best suits you to collect.
  • How long are the vouchers valid for?
    All vouchers are valid for 12 months from purchase however, we are open to extending them if required depending on the circumstances.
  • Could I receive a printed voucher? How long would it take to be delivered?
    All vouchers are emailed as PDF to the email address provided. Please email us at reservations@luca.restaurant if would like to receive a printed voucher, please note this will take 3 - 5 working days.